Refund Policy

We want you to be completely satisfied with JobVanta. If you're not happy with our platform within the first 7 days of your initial subscription, we offer a full refund, no questions asked.

To be eligible for a refund, you must meet the following criteria:

• Request must be made within 7 days of the initial transaction.
• You have not used the platform to download more than 5 ATS-optimized resumes.
• Your account is in good standing and has not violated our Terms of Service.

The following are generally non-refundable:

• Renewal payments for monthly or annual plans.
• Promotional or discounted plans (unless stated otherwise).
• Enterprise or bulk licenses.

Once approved, your refund will be processed via our payment partner, Dodo Payments. The funds will be returned to the original payment method used during purchase. Please note that it may take 5-10 business days for the refund to appear on your statement.